For 86 years, Greater KC Public Safety Credit Union has put the security and safety of our members and staff at the center of our mission. Although we all are now facing a time of uncertainty, we will continue to do our absolute best to serve you. The understanding and handling of COVID-19 (coronavirus) has been changing dramatically, and we are preparing for how it may continue to change in the coming days. We will continue to follow the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO) guidelines for the safety of our employees and members.
How to stay informed
We will be posting any updates to operations on our website in the blog section, and sharing those through Facebook, Twitter, and email. Follow our social media and use the e-mail opt-in at the bottom of the page to ensure that you receive these messages.
We will also be using the URL publicsafetycu.org/COVID-19 to direct you to our latest update to make it easy to know you have the most up-to-date information.
Answering your questions
Will you remain open?
Starting 3/23, all lobbies will be closed. Each location's drive thru, as well as our call center, will remain open. All services will still be provided through online banking and by contacting our call center.
For circumstances where an in-person meeting is needed, please schedule an appointment through our call center.
How do I get help if I can't come into the branch?
Besides online banking, you can reach our call center at 816.504.2800 for help with your account. Our awesome call center representatives are incredibly knowledgable and can serve as a great resource to you for whatever questions or account needs you may have.
How do I know my money is safe?
We want to reassure everyone that the money they have in their bank accounts are 100% safe. All of our holdings are ensured by the NCUA and are guaranteed to be secured for our members. Please continue to use your bank account as you always would and feel safe knowing your money with us is protected.